Privacy Policy

This Privacy Policy governs the manner in which Fintare Limited collects, uses, maintains and discloses information collected from users (each, a “User”) of the website (“Site”). This privacy policy applies to the Site and all Products and Services offered by Fintare.

Fintare Limited is committed to ensuring that your privacy is protected. For this reason, we are registered with the Information Commissioner's Office. Reg No: ZA492469

Fintare Limited is both a Data Controller since we store data and a Data Processor since we process data.

Information We Collect

Generally, you control the amount and type of information you provide to us through the use of the Site.

We may collect Personally Identifiable Information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site. Users may visit our Site anonymously.

We will collect Personally Identifiable Information from Users only if they voluntarily submit such information to us. Users can always refuse to supply Personally Identifiable Information, except that it may prevent them from engaging in certain Site related activities or being able to use our Services.

By using our contact form, we may collect your contact details including, but not limited to:

  • Your name
  • Your email address
  • Your telephone number
  • Any other information you provide in your message

Computer Information Collected

We automatically collect Non Personal Information about Users when they interact with our Site.

We use this information to help analyze trends among Users, protect and improve our Site.

The information collected may include, but is not limited to:

  • The IP address of your computer or proxy server
  • Your Internet Service Provider's name
  • Your web browser's name and version
  • The type of mobile device where applicable
  • Your operating system
  • The name of the website that referred you to us where applicable
  • Other technical connection information


This Site uses cookies. By continuing to use this Site, you agree to our use of cookies.

Cookies are small text files that are stored by your browser on your computer or mobile device when you visit a Site. Cookies are used to provide core functionality and improve usability of websites by remembering your actions and preferences so that you do not have to keep re-entering information when returning to the Site or browsing to different pages.

Cookies can either be "persistent" (last for a set amount of time before expiring and being deleted) or "session" (normally deleted by your browser when you close your browser).

Our use of Cookies

When you use and access the Site, we may place a number of cookie files in your web browser.

The cookies we use may be persistent cookies or session cookies.

We use cookies to enable certain functions of this Site and to store your preferences.

We may use essential cookies to authenticate users.

A non-essential persistent cookie we use is called "cookieaccept" and is saved by your browser when you accept our cookie warning. This is so that the warning does not appear every time you view our Site to make browsing the Site more convenient for you.

Third-Party Cookies

In addition to our own cookies, we also use various third-party cookies to verify users, help display content and so on.

This Site uses Google reCAPTCHA to verify that you are not a bot. We also embed YouTube videos in our Site. See how Google Inc. ("Google") uses data here:

Controlling Cookies

You can control and delete cookies as you wish, usually via your browser "Settings" page.

If you turn off cookies, certain functionality from this Site will not work. You will not be able to use our contact form as we cannot verify you are not a bot without cookies and some parts of the Site may not load correctly.

Third Party Tracking Tools

We may also use third party tracking tools to improve our Site. Such third party tracking tools are designed to collect only Non Personal Information.

However, these tools are created, controlled and managed by parties outside of our control and hence we are not responsible for what information is captured by such third parties nor how it is used and protected.

The collected information is used to determine how people are accessing and using our Site. It is not used for any additional purposes such as profiling.

How we use your Information

We use the information we receive from you for the following purposes:

Customizing our Site

We may use Personally Identifiable Information and Non Personal Information to customize our Site and help to provide you with a better service.

Internal Record Keeping

We may use Personally Identifiable Information and Non Personal Information to keep a record of communications and transactions for internal use only.

Data Aggregation

We may use any Non Personal Information collected from your use of the Site and aggregate such data for internal analytics that improve our Site and Service as well as for use or resale to others.

Your Personally Identifiable Information is never included in this.

Sharing Information with Affiliates and other Third Parties

We do not sell, rent, or otherwise provide your Personally Identifiable Information to third parties for marketing purposes.

We may provide your Personally Identifiable Information to affiliates that provide services to us with regards to our Site or Services (e.g. payment processors).

Personally Identifiable Information sharing with affiliates, with regards to our Services, will be undertaken to fulfil our obligations to you as a Managing Agent for Serviced Apartments.

Affiliates will only receive information necessary to provide the respective services and will be bound by confidentiality agreements limiting the use of such information.

Where required to by Law

We may be legally required to disclose your Personally Identifiable Information to:

  • Central Government
  • Police Forces and Security Organisations

Lawful disclosure of Personally Identifiable Information may occur where it is necessary to protect the legal rights, property or personal safety of Fintare, our Users, Clients, Guests, employees and affiliates etc.

How we protect your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your Personally Identifiable Information, username, password, transaction information and data stored on our Site.

We process bookings and transactions using credit/debit cards via services provided by Third Parties. We are not responsible for how information is collected, stored or processed by Third Parties.

Links to other Websites

Our Site may contain links to external websites which are not under our direct control.

We have no responsibility for the content or data handling practices of external websites and they are not subject to this Privacy Policy.

Links to external websites are provided for your convenience. Consult each respective website's Privacy Policy for information on their data handling practices.

Your Rights

The Right to be Informed

You have the right to be informed how we are using your personal data.

The Right of Access

You have to right to know exactly what information we hold about you and how that information is processed.

The Right to Rectification

You have to right to have personal data updated if it is inaccurate or incomplete.

The Right to Erasure

You have to right to have your personal data deleted or removed without providing us with a reason as to why.

The Right to Restrict Processing

You have to right to block or restrict our processing of your data.

The Right to Data Portability

You have to right to retain and reuse your personal data for your own purposes.

The Right to Object

You have the right to object to data processing for:

  • The performance of a legal task or our legitimate interests where you have grounds to in your particular situation
  • Direct marketing
  • Purposes of scientific/historical research and statistics

Rights in relation to automated decision making and profiling

You have the right to not have a decision made on you solely via an automated system.


We make every effort to ensure your data is collected and processed fairly and safely.

If you have any complaints regarding our handling of your data, please Contact Us immediately.

Additionally, you have the right to register a complaint with the Information Commissioner's Office or other relevant supervisory authority.

Changes to our Privacy Policy

Fintare has the discretion to update this privacy policy at any time without prior notice.

When we do, we will revise the updated date at the bottom of this page.

We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of this Privacy Policy

By using this Site or our Services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site or our Services. Your continued use of the Site and Services following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Us

If you have additional questions about Fintares's collection and storage of data, or would like to exercise any of your rights, contact:

Fintare Limited

Company Registration Number: 11779020

Address: 23 Goldmer Close, Shoeburyness, Southend-on-Sea, Essex SS3 9PR

Date Revised: 04 February 2019